Is this Surprise hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surprise hotel?

Check-in time for Surprise hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surprise hotel have a swimming pool?

Yes, this Surprise hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise hotel?

Best-rates for the Surprise hotel starts from $215 per night with includes Air Conditioner, Pool, TV, Child Friendly, Wheelchair Accessible, Security/Safety, Bedding/Linens, Guest Services, Breakfast, Kitchen, Toiletries, Hot Tub, Internet, Parking, Accessibility, Business Services, Wellness Facilities, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise hotel?

Based on the information reported by the owner or manager, the Surprise hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hampton Inn & Suites Phoenix-Surprise | Hotel in Surprise

9.2 (1000 Reviews) | 1 Bathroom

Surprise Hotel | Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise

Hotel in Surprise with an outdoor pool and free breakfast
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Hair dryer

Private bathroom

Towels

Bedroom

Free cribs/infant beds

Free rollaway beds

Air conditioning

Bed sheets

Safe

Connecting rooms available

Iron/ironing board

Free local calls

Free newspapers (weekdays)

Phone

Breakfast

Free full breakfast available daily 6:00 AM–10:00 AM

Coffee/tea in common area(s)

Free reception (select days)

Coffee/tea maker

Refrigerator

Microwave

Parking

Electric car charging station on site

Free self parking on site

Onsite parking includes off-street options

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible path to elevator

Wheelchair-accessible van parking

Stair-free path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Phone accessibility kit

Well-lit path to entrance

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible fitness center

Assistive listening devices available

Activities

Outdoor pool

Fitness center

Hot tub

Entertainment

32-inch LCD TV

Cable channels

Pay movies

General

Conference space (1216 square feet)

24-hour business center

Meeting rooms - 3

Free newspapers in lobby

Front-desk safe

Elevator

Banquet hall

Spanish

English

Smoke-free property

Guest Services

Refrigerator

Microwave

Outdoor pool

Free rollaway/extra beds

Free cribs/infant beds

Laundry facilities

Luggage storage

Daily housekeeping

Dry cleaning service

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in time starts at 3 pm contactless check-in available

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Pet fee: usd 75 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 75 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Elizabeth

Jan 21, 2026 09:04:09 AM

Review Score: 10

Summary: Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!

See All Reviews

Room Arrangement

Room Info	Facilities
2 Queen Beds, Accessible, Non Smoking Room Size: m² 2 Queen Beds	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Microwave, Designer toiletries, Pets not allowed, Wheelchair accessible, Extra bed count 1, Free toiletries, Desk, Refrigerator, Bed count minimum 2, Bed count maximum 2
Two queen beds nonsmoking Room Size: m² 2 Queen Beds	General Desk, Microwave, Designer toiletries, Pets not allowed, Refrigerator, Extra bed count 1, Free toiletries, Bed count minimum 2, Bed count maximum 2
One king studio sofabed nosmoking Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Microwave, Designer toiletries, Sofa bed, Pets not allowed, Free toiletries, Extra bed count 2, Desk, Separate sitting area, Refrigerator, Bed count minimum 2, Bed count maximum 2
Studio, 2 Queen Beds, Accessible, Non Smoking Room Size: m² 2 Queen Beds	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Microwave, Designer toiletries, Sofa bed, Pets not allowed, Wheelchair accessible, Free toiletries, Extra bed count 2, Desk, Separate sitting area, Refrigerator, Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed, Accessible, Non Smoking Room Size: m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Microwave, Designer toiletries, Sofa bed, Pets not allowed, Wheelchair accessible, Free toiletries, Extra bed count 2, Desk, Separate sitting area, Refrigerator, Bed count minimum 1, Bed count maximum 1
Two qns studio sofabed nosmoking Room Size: m² 3 Queen Beds and Double Sofa Bed	General Desk, Microwave, Separate sitting area, Designer toiletries, Sofa bed, Pets not allowed, Refrigerator, Bed count maximum 3, Free toiletries, Extra bed count 2, Bed count minimum 3