Surestay Plus Hotel by Best Western Susanville | Hotel in Susanville
Hotel
8.0
(970 Reviews) |
1 Bathroom
Available rates:
Hotel in Susanville
Hotel in Susanville with free breakfast and a seasonal outdoor pool This smoke-free hotel features an outdoor pool, a restaurant, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is not available. Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.
Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 2:00 am contactless check-in available
Check-out
Check-out before 11 am contactless check-out available late check-out fee: usd 15.00 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet deposit: usd 75.00 per stay pet fee: usd 20.00 per pet, per day service animals are exempt from fees late check-out fee: usd 15.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 20.00 per pet, per day, plus a deposit of usd 75.00 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
Reviews
JASON
Jan 1, 2026 10:16:38 AM
Review Score:
8
Summary: The front desk ladies were both extremely friendly and helpful. The room was adequate. The bed was comfortable enough. Lumberjack cafe breakfast next door was delicious and they had friendly staff as well. The window in the bathroom must not have been sealed well because it was like 20 degrees in there. I would stay again.
See All Reviews
Reviews
JASON
Jan 1, 2026 10:16:38 AM
Review Score:
8
Summary: The front desk ladies were both extremely friendly and helpful. The room was adequate. The bed was comfortable enough. Lumberjack cafe breakfast next door was delicious and they had friendly staff as well. The window in the bathroom must not have been sealed well because it was like 20 degrees in there. I would stay again.
Mona
Dec 29, 2025 10:33:05 AM
Review Score:
8
Summary: Okay as usual. This room looked more worn down than others we have stayed in here. The bed needed replacing, a pit in the middle of it. Front desk was very nice.
Abdallah
Dec 15, 2025 11:14:16 AM
Review Score:
8
Summary: Clean room with good layout. Wonderful staff. Very good breakfast arrangement.
ANHELICA
Dec 2, 2025 12:43:21 AM
Review Score:
10
Summary: Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
Steven
Nov 26, 2025 02:16:33 AM
Review Score:
6
Summary: People ran up and down in front of our room at 3:20 in the morning.
Debra
Oct 4, 2025 06:24:43 AM
Review Score:
10
Summary: Room was clean and spacious. Close proximity to eateries. Can be walkable. Staff wonderful. Great breakfast. Would stay again
Larry
Oct 3, 2025 05:00:31 AM
Review Score:
10
Summary: The staff were friendly, the room was clean,
Not like staying in an upscale hotel but good value for the price..
There breakfast is great as they give you a voucher for the restaurant next door..
Janet L
Sep 28, 2025 08:22:40 AM
Review Score:
6
Summary: Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.
James
Sep 24, 2025 08:27:03 AM
Review Score:
8
Summary: The hotel staff was very nice. The room and bathroom need to be updated with newer furniture, pictures and enclosed glass shower.
Robin
Sep 12, 2025 05:22:51 AM
Review Score:
10
Summary: We needed a room that was handicap accessible. It was perfect for our needs.