Holiday Inn Express New Albany - Louisville NW by IHG | Hotel in New Albany

7.8 (725 Reviews) |  1 Bathroom
New Albany Hotel | Holiday Inn Express New Albany - Louisville NW by IHG

Hotel in New Albany

Hotel with free breakfast, steps from Ohio River Valley
This smoke-free hotel features an indoor pool, a business center, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 1:00 am early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Morris
Aug 26, 2025 01:06:22 AM
Review Score:   6
Summary: When we arrived for check-in we were told pool was closed that morning. One of the reasons we choice this hotel. Got to our room and could hear music that was coming from the from door of the hotel as you walk in. We heard that music from check in to check out. Our room was located directly above the outside speaker! Told the lady at the desk and was told she told cooperate said the music had to stay on 24/7. So much for a nice quiet relaxing getaway for my wife and I. The tv had like 15ish channels and no way to stream for Netflix etc. The breakfast was great and the room nicely updated.
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