Is this Portales hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Portales hotel have a swimming pool?

Yes, this Portales hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portales hotel?

Best-rates for the Portales hotel starts from $128 per night with includes Parking, Pool, Breakfast, Internet, Air Conditioner, Sports/Activities, Bedding/Linens, Wellness Facilities, Hot Tub, TV, Security/Safety, Guest Services, Child Friendly, Kitchen, Laundry, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Portales hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portales hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portales hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portales hotel?

Based on the information reported by the owner or manager, the Portales hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portales hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Portales hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Express & Suites Portales by IHG | Hotel in Portales

8.6 (344 Reviews) | 1 Bathroom

Portales Hotel | Holiday Express & Suites Portales by IHG

Hotel in Portales

Hotel in Portales with free breakfast and a fitness center
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Express & Suites Portales by IHG offers 65 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Towels

Hair dryer

Shower

Bedroom

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Air conditioning (climate-controlled)

Bed sheets

Free local calls

Desk

Laptop-friendly workspace

Safe

Iron/ironing board

Phone

Connecting rooms available

Breakfast

Free buffet breakfast

Refrigerator

Coffee/tea maker

Microwave

Parking

Free self parking on site

Wheelchair-accessible parking available

Accessibility

Assistive listening devices available

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Wheelchair-accessible parking

Activities

Indoor pool

Hot tub

Fitness center

Arcade/game room

Entertainment

Flat-screen TV

Cable channels

General

Meeting room

Business center

Front-desk safe

Banquet hall

Vending machine

German

Greek

Spanish

Hindi

English

Smoke-free property

TV in lobby

Guest Services

Indoor pool

Laundry facilities

Microwave

Free cribs/infant beds

Refrigerator

Rollaway/extra beds (surcharge)

Arcade/game room

Laundry facilities

Daily housekeeping

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 1:00 am express check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Aug 14, 2025 01:03:11 AM

Review Score: 10

Summary: Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Free wired internet, Bed count maximum 2
Standard Room Room Size: m² 1 King Bed 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free wired internet
Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free wired internet
Suite, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Separate sitting area, Extra bed count 1, Bed count minimum 2, Free wired internet, Bed count maximum 2